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We spoke with one of our clients about the difficulties they had experienced when attempting to recover a debt.

Name: Andy R.

What type of business do you run? Plumbing business (Originally a sole-trader, I now run a registered company). 

Years trading: 11 years. 

What are the main difficulties you have experienced running a business? Profit and loss. Getting people to pay on time. I have had to spend a lot of my own time chasing clients for unpaid invoices. Some simply refuse to pay despite having had work signed off. I’ve also found problems with late invoices as a contracted third party on larger projects. It’s really disheartening to have done a good job and received excellent feedback but to then find the client fails to pay on time or, in some cases, at all.  

How has Collections Cloud been able to help you? I found the platform easy to use when setting up my account. It’s reassuring to know that once I’ve paid the flat fee, the collections process can begin. I’ve had 2 invoices collected so far and I’ve had to do very little other than adding in the information at the beginning. The team kept me informed at all stages via the Membership Area through which they provided regular updates. All my invoices were settled very quickly once the team got involved on my behalf. I would highly recommend this service to small business or sole traders who lack the time and resources to chase their unpaid debts.  

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We understand how challenging it can be for sole traders and SMEs to manage their credit control and invoicing, especially when resources are often scarce or expensive to access.  

If you have overdue invoices that you are struggling to get paid, let us take the hassle out of the collections process with our easy-to-use platform and transparent pricing, with regular updates provided via our Membership Area.  

The registration process is fast, simple and takes no more than a few minutes. Set up an account today for free on our website https://collectionscloud.org/ or email us at info@collectionscloud.org, where we will be happy to help you get started.